Terms of delivery
The delivery is OFFERED in Metropolitan France, in Followed Letter and by Mondial Relay, and the delivery by Colissimo Suivi is of 5,50 €.
Our items are shipped from France within 48 business hours, in mainland France, Corsica, Monaco, by the carrier mail and Mondial Relay.
The parcels are delivered in followed letter, by Colissimo followed and Mondial Relay. Delivery times in letter followed are 2 to 3 working days in metropolitan France.
Delivery times by Colissimo are 2 to 3 working days in metropolitan France. Delivery times by Mondial Relay are 3 to 5 working days in metropolitan France.
Our items are shipped from France within 48 business hours in Canada, USA, Switzerland, Belgium, French speaking countries and Europe by the carrier mail.
Packages are delivered by Colissimo and international tracking within 5 to 7 business days, and Colissimo international tracking in Canada and USA within 8 to 10 business days.
A tracking number will be communicated to you by e-mail, upon shipment of the package.
The shipping costs include the preparation and packing costs as well as the shipping costs.
The preparation costs are fixed, while the shipping costs vary according to the total weight of the package.
We recommend that you group all your items in one order. We can not group two orders placed separately and shipping charges apply to each of them.
Taxes and Customs
All our orders are delivered free of charge. If you are subject to import taxes or customs, they will be billed if they are borne by the customs of the country of destination.
These taxes are at the expense of the customer.
We can not assure you if your order will be checked, and we can not give you tariffs on customs or import fees. For each country its costs vary.
Contact the customs department of your country about fees, before ordering.
Balmondain will not be held responsible if your package and blocked at customs or for possible fees on import taxes. Balmondain will not be responsible if any delay in the delivery of your package.