If  you are not completely satisfied with your product. You have 14 working days to return the new product in its original packaging. Return costs are your responsibility. We will refund you on receipt of the product within 7 working days.

If you want an exchange, tell us which product you would prefer instead. We indicate your address for delivery.

Do not forget to give us your details and your order number.

We return the product (s) to the following address:


BALMONDAIN / Returns Service

221 route des Charmilles

38490 AOSTE