TERMS AND CONDITIONS OF SALE BALMONDAIN WEBSITE

                                                                         

The BALMONDAIN brand is a registered trademark of the INPI and the property of Mr. Jean-David INDELICATO. The website is the property of Mr Jean-David INDELICATO, registered with the Chamber of Commerce and Industry as an auto-entrepreneur under number SIRET: 49472685400040 and with the Vienna RCS under number 494726854. The registered office is at 221 route des Charmilles 38490 AOSTE FRANCE. The phone number is 09.72.65.48.48.18. E-mail contact@balmondain.com.

The site is hosted by OVH


Head office: 2 rue kellermann 59100 ROUBAIX


The website www.balmondain.com is registered with the CNIL under the number: 19123400v0


General terms and conditions of sale of products sold on the website www.balmondain.com/fr


These general terms and conditions of sale may be modified by BALMONDAIN.

 

Article 1 - Purpose

The present general conditions of sale govern by BALMONDAIN and Mr. Jean-David INDELICATO as an auto-entrepreneur registered with the Chamber of Commerce and Industry under the number SIRET: 49472685400040, and any person making a purchase on the website www.balmondain.com

Article 2 - Product prices

The prices of our products are indicated in euros (VAT not applicable article 293B of the C.G.I.), unless otherwise indicated and excluding processing and shipping costs.

All orders, regardless of their origin, are payable in euros.

Article 3 - Articles

The available items (bow ties, ties, cufflinks, suit pockets and scarves) are available on the website www.balmondain.com

Each item is presented by its product sheet and with its description.

All pictures of the articles are for information only to present each product and are therefore not contractual.

Article 3.1 - Tailor-made and On request products

For all orders of a custom-made product and on request, the right of withdrawal will not be applicable. Considering that all orders are made on demand.

Article 4 - Stock of products

Orders are accepted within the limits of available stocks. The customer is informed at the time of placing his order if the item(s) are available.

Article 5 – Orders

Orders are mainly placed on the website www.balmondain.fr, or by telephone on 09.72.65.48.18 for a special order for events (wedding...).

BALMONDAIN reserves the right not to record a payment, and not to confirm an order for any reason whatsoever, and more particularly in the event of a supply problem, or in the event of a difficulty concerning the order received.

Article 6 - Validation of your order

Any order appearing on the website www.balmondain.fr implies acceptance of these General Terms and Conditions. Any order confirmation implies your full and complete acceptance of these general terms and conditions of sale, without exception or reservation. 

All the data provided and the recorded confirmation will be worth proof of the transaction.

You declare that you are fully aware of it. 

The confirmation of the order will be worth signature and acceptance of these general terms and conditions of sale between the customer and BALMONDAIN. A summary of your order information will be sent to you by e-mail, via the e-mail address provided when you register.

Article 7 - Payments

- The secure payment methods accepted are PayPlug and PayPal.

- Pay with your credit card in a secure way with 3D-Secure Security (or 3DS). Authentication method: a code will be sent to you by SMS to validate the payment. Credit cards accepted: (VISA, CB, MASTERCARD).

- Pay with a PayPal account (secure). Please note that it is possible to pay via PayPal without creating an account by indicating your credit card details (secure).

Article 8 - Delivery

Delivery is FREE in letter followed and in Relay Point, and delivery by Colissimo followed is 5,50 €.

Our items are shipped from France within 48 hours working in metropolitan France, by the carrier la poste and Mondial Relay. Packages are delivered by registered letter, by Colissimo suivi and Mondial Relay. Delivery times in followed letter are 2 to 3 working days in metropolitan France. Delivery times by Colissimo are 2 to 3 working days in metropolitan France. Delivery times by Mondial Relay are 3 to 5 working days in metropolitan France.

Our items are shipped from France within 48 working hours, to Corsica, Monaco, Canada, Switzerland, Belgium and French-speaking countries, by the carrier la poste. Packages are delivered by letter followed internationally and Colissimo international tracked within 5 to 7 business days, and by letter followed internationally and Colissimo international tracking in Canada and USA within 8 to 10 business days.

A tracking number will be sent to you by e-mail when the package is shipped.

BALMONDAIN would not be held responsible for any delays in delivery, due to possible errors of the carrier (the post office).

Article 9 - Withdrawal and return

In accordance with article L.121-21 of the Consumer Code, the customer has a withdrawal period of 14 working days from the receipt of the article(s). This right of withdrawal is exercised without penalty, with the exception of shipping costs.

In this context, you are liable. Any damage suffered on the product or products on this occasion may be of such a nature as to defeat the right of withdrawal.

Article 10 - Return and exchange

The return of the product(s) must be made after agreement of the BALMONDAIN Customer Service by exchanging the item or a possible refund within 7 working days of receipt of the item(s).

The return of the product(s) must be returned in their original packaging and in perfect condition. To the following address:

BALMONDAIN

221 route des Charmilles

38490 AOSTE FRANCE.

Article 11 - Intellectual property

All elements of the site, including all graphic, sound, text and product presentation elements, are and remain the intellectual and exclusive property of BALMONDAIN. No one is authorized to reproduce, exploit, redistribute, or use for any purpose whatsoever, even partially, elements of the site, whether software, visual or sound. Any simple or hypertext link is strictly prohibited without the express written consent of BALMONDAIN.

Article 12 - Personal data

BALMONDAIN reserves the right to collect personal information and personal data concerning you. They are necessary to manage your order, as well as to improve the services and information we send you. 

They may also be transmitted to companies that contribute to these relationships, such as those responsible for the execution of services and orders for their management, execution, processing and payment. 

This information and data is also stored for security purposes in order to comply with legal and regulatory requirements. 

In accordance with the law of 6 January 1978, you have the right to access, rectify, modify and delete personal data concerning you. You can exercise this right by sending us an e-mail to: contact@balmondain.com or by post to the following address: BALMONDAIN 221 route des Charmilles 38490 AOSTE. Your data will not be transmitted to any external organization.

Section 12.1 DGMP

Regulation of the Privacy Policy

- Privacy Policy established by Balmondain in order to comply with the regulations in force RGPD of May 25, 2018.

- For the account creation form, a consent request message will be provided to you to agree and accept the terms and conditions and privacy policy.

- For your customer account, a consent request message will be provided to you to give your consent.

and accept the terms and conditions and privacy policy.

- For payment of your order by our PayPlug 3D Secure payment method, a consent request message will be sent to you to give your agreement and accept the terms and conditions and privacy policy.

- Your data is collected in order to process your orders.

- When you contact our customer service.

- An email will be sent to you by our partner TrustPilot for our verified reviews, to leave a review of your order and on our merchant site.

1- Use of your personal data

1-1 Validate and process your order(s).

1-2 For the delivery of your product(s) and to inform you of the delivery follow-up.

1-3 To improve our customer service.

1-4 For questions related to our return service for your product(s).

Article 13 - Archiving of evidence

BALMONDAIN, will archive purchase orders and invoices on a reliable and durable medium constituting a true copy in accordance with the provisions of Article 1348 of the Civil Code.  BALMONDAIN's computerized records will be considered by all parties concerned as proof of communications, orders, payments and transactions between the parties.